Challenge
The packing of orders took too long, requiring experienced staff to find correct customer details and to calculate the number of boxes that would be required.

Solution
We re-designed the invoices adding barcodes with customer details and the correct number of boxes so that now anyone could scan them, speeding up the whole packing process.

Challenge
A Melbourne company wanted to have a more effective Web presence.

Solution
We provided a professional re-design of their Website, completely re-built it and provided Search Engine Optimisation.

Challenge
A Melbourne company had major data corruptions that forced them to manually generate invoices using Excel.

Solution
We investigated and fixed the data corruptions, stabilised their system, restored customer invoicing from their accounting system and designed more effective management reporting.

Challenge
A salesman proposed a new computer system for a Melbourne company, to be phased in over three years, at a cost of over $300,000.

Solution
We analysed the business and recommended an effective system that was much less support intensive and fitted the business better, for less than one-third of the proposed cost.

Challenge
A Melbourne manufacturer required that experienced staff hand-write detailed production instructions on a complex pre-printed form.

Solution
We adapted their existing software to provide the necessary information and produced a computerised replica of their required form so that now anyone could easily generate the completed form.

Challenge
A Melbourne client had a file server 'crash' and could not restore their backup, so they lost valuable data.

Solution
Although they rotated tapes daily, no backups were on them, nor should they have been using tapes in any case. We set up automated image backups to reliable hard disks, saving a lengthy file server rebuild should it ever fail again.

Challenge
A Melbourne clothing client did not have reliable sales or customer information and had difficulties managing Sales Agents.

Solution
We designed effective tools graphically displaying sales, providing good customer information and set up a system to manage Sales Agents.

Challenge
Three staff members at a Melbourne company had to spend up to half an hour each day sorting invoices for deliveries the following morning.

Solution
We designed a computer report that produced replicas of the invoices already sorted as per their specific requirements, so staff could just print them and not waste their time every day.

Challenge
A retail client had significant problems with their Point of Sale systems.

Solution
We project managed the rectification of their Point of Sale systems and developed management tools to more effectively run their retail stores.

Challenge
Documents took too long to produce in a Melbourne law firm and they could not email long contracts and large documents to other lawyers.

Solution
We set up document automation, thereby significantly improving productivity and installed the required equipment and software to provide easy emailing of large documents and long contracts.