Challenge
A client faced re-keying months of accounting data, as they lost their computer files, which their IT support company could not find.

Solution
We found their files on a backup and also alerted them that they had to replace their Windows XP PCs and fixed a major file server security problem, all of which their IT support company missed.

Challenge
A sales consultant proposed a new computer system for a manufacturer, to be phased in over three years, at a cost of over $300,000.

Solution
We analysed the business and recommended an effective system that was much less support intensive and fitted the business better, for less than one-third of the proposed cost.

Challenge
A client had a file server 'crash' and could not restore their backup, so they lost a lot of valuable data.

Solution
Although they rotated tapes daily, no backups were on them, nor should they have been using tapes in any case. We set up automated image backups to reliable hard disks, saving a lengthy file server rebuild should it ever fail again.

Challenge
The packing of orders took too long, requiring experienced staff to find correct customer details and to calculate the number of cartons that would be required.

Solution
We re-designed their invoices adding barcodes for customer and carton details, so that anyone could just scan them, speeding up the entire packing process.

Challenge
A manufacturer required that experienced staff hand-write detailed production instructions on a complex printed form.

Solution
We adapted their existing software to provide the necessary information and produced an exact computerised replica so that now anyone could easily generate the completed form.

Challenge
A Melbourne company wanted to have a more prominent and effective Web presence.

Solution
We provided a professional re-design of their Website, completely re-built it and provided Search Engine Optimisation.

Challenge
A clothing client did not have reliable sales or customer information and had difficulties managing their Sales Agents.

Solution
We designed effective tools graphically displaying sales, providing good customer information and set up a system to manage Sales Agents.

Challenge
Three staff members at a distribution company had to spend up to half an hour each day sorting invoices for deliveries the following morning.

Solution
We designed a computer report that produced exact replicas of the invoices already sorted as per their requirements, so staff could just print them and not waste their time.

Challenge
A distribution company had major data corruptions that forced them to manually generate invoices using Excel.

Solution
We investigated and fixed the data corruptions, stabilised their system, restored customer invoicing from their accounting system and designed more effective management reporting.

Challenge
Documents took too long to produce in a law firm and they could not email long contracts and large documents to clients and other lawyers.

Solution
We set up document automation, thereby significantly improving productivity and installed the required equipment and software to provide easy emailing of large documents and long contracts.

We provide outstanding service and support!

One phone call is all you ever need to make
We care about you and your business, so just call us and we will deal with it, whatever the issue. You will never have to 'chase us'. Useful Solutions takes full responsibility for every aspect of the project, so you will not have to deal with different people all the time who don't understand your business or the problem.

Rectifying computer problems in your business
Our assignments usually start with rectifying business computer problems and then lead to setting up new systems, on-going support and the development of management tools to improve the performance of the business.

IT products provided to you at our cost
All products we acquire for you are provided to you at our cost - no profit margins are added!

Our work includes