Manufacturing

A sales consultant proposed a new computer system for a manufacturer, to be phased in over three years, at a cost of over $300,000.

Useful Solutions was asked to assess the proposal.

Analysis revealed that the vendor’s representative did not fully understand the client’s business, as their proposal did not address some of the fundamental needs of the client.

In addition, the software proposed was both support-intensive and expensive. It was considered inappropriate for this business and accordingly, the sale of the new computer system did not proceed.

A detailed Business Process Analysis was carried out and new hardware and software costing about one-third of the original price was recommended that would also solve a number of issues uncovered during the investigation, such as:

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